Privacy Policy

We collect information you provide directly and information generated when you use our services.

• Account details such as name, email address, phone number, and login credentials
• Transaction details including airtime, data, cable, electricity, and other service purchases
• Wallet funding and payment references needed to process your requests
• Device and usage data such as browser type, IP address, and pages visited
• Support messages and feedback you send to our team

We use your information to operate and improve Subkonnect, including to:

• Create and manage your account and wallet
• Process payments, top-ups, bill payments, and other digital services
• Send transaction receipts, alerts, and important service notices
• Prevent fraud, abuse, and unauthorized access
• Improve product performance, support, and customer experience
• Comply with applicable laws and regulatory requirements

We do not sell your personal information. We may share limited data with trusted partners only when needed to deliver our services, such as payment processors, telecom and utility partners, and infrastructure providers.

We may also disclose information when required by law, regulation, court order, or to protect the rights, safety, and security of Subkonnect, our users, or the public.

We use reasonable technical and organizational measures to protect your information, including secure transmission, access controls, and monitoring for suspicious activity.

No method of transmission or storage is completely secure. Please keep your password private and enable available account protections.

We retain your information for as long as your account is active and as needed to provide services, resolve disputes, enforce our agreements, and meet legal or accounting requirements.

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. You can also update account details from your profile or contact us for help.

You may opt out of non-essential marketing messages. Transactional and security notices may still be sent because they are required to operate your account.

We may use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and improve our services. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Subkonnect is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, notify you through the website or other reasonable means.

If you have questions about this Privacy Policy or how we handle your data, contact us at subkonnect.com@gmail.com or visit our Contact page.